Terms of service
Terms of Service
Welcome to Morro. By using our website or purchasing from us, you agree to the following terms.
1. About Morro
This website is operated by Morro ("we", "us", "our").
Throughout the site, the terms "Morro", "we", "us" and "our" refer to Morro.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.
2. Products
We make every effort to ensure that product descriptions, images, colours, dimensions and other information on our website are accurate.
However, colours may appear slightly different depending on your device or screen settings.
We reserve the right to update product information, pricing and availability at any time.
3. Pricing
All prices are displayed in New Zealand dollars (NZD) unless otherwise stated.
Prices include GST where applicable.
Shipping costs are additional unless otherwise stated and will be shown during checkout.
We reserve the right to correct pricing errors or other errors on our website. If an obvious pricing error has occurred, we will contact you before processing the order.
4. Orders
When you place an order through our website, you are making an offer to purchase the products in your order.
Your order is not confirmed until you receive an order confirmation from us.
We reserve the right to cancel or decline an order where there is a genuine reason to do so, including suspected fraud, incorrect pricing or product availability issues.
If we cancel an order after payment has been taken, you will receive a full refund.
5. Payment
Payment must be received before your order is processed.
We accept the payment methods displayed at checkout.
Your payment information is processed securely through our payment providers. Morro does not store your full payment card details.
6. Shipping
Orders are shipped according to our Shipping Policy.
Delivery timeframes are estimates and may vary depending on your location, courier delays and circumstances outside our reasonable control.
We are responsible for ensuring products are delivered in accordance with applicable New Zealand consumer law.
Please make sure your delivery address is correct when placing your order.
7. Returns & Refunds
Our Return & Refund Policy explains our process for change-of-mind returns, faulty products, damaged products and incorrect orders.
Nothing in these Terms of Service limits or excludes any rights you may have under the New Zealand Consumer Guarantees Act 1993 or other applicable law.
8. Consumer Guarantees Act
Morro complies with the New Zealand Consumer Guarantees Act 1993 (CGA).
Our products will meet the guarantees required under the CGA, including being of acceptable quality, fit for purpose and matching their description.
Where a product does not meet a consumer guarantee, you may be entitled to a repair, replacement or refund depending on the circumstances.
Nothing in these Terms is intended to exclude, restrict or modify your rights under the CGA where those rights cannot legally be excluded.
9. Fair Trading Act
We aim to ensure that all information, descriptions, pricing and representations about our products are accurate.
Nothing in these Terms limits your rights under the Fair Trading Act 1986.
10. Intellectual Property
All content on this website, including the Morro name and logo, text, graphics, photographs, designs, product layouts and other original content, belongs to Morro or is used with permission.
You may not reproduce, copy, modify, distribute or use our content for commercial purposes without our written permission.
11. Website Use
You agree not to:
- Use our website for unlawful purposes
- Attempt to gain unauthorised access to our website or systems
- Interfere with the security or operation of our website
- Copy or reproduce website content without permission
- Submit false, misleading or fraudulent information
We reserve the right to restrict or terminate access to our website where necessary.
12. Third-Party Services
Our website may use third-party services, including payment providers, shipping providers, analytics services and other Shopify services.
These services may have their own terms and privacy policies.
13. Website Availability
We aim to keep our website available and accurate, but we do not guarantee that the website will always be available, error-free or uninterrupted.
We may temporarily suspend or modify the website for maintenance, updates or other reasons.
14. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By placing an order or providing information through our website, you agree that we may use your information as necessary to process your order, provide customer service and operate our business, in accordance with our Privacy Policy and applicable law.
15. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be available on our website. Changes will apply from the date they are published unless otherwise stated.